Unit 1: Organisational Structures and Culture




Course  HND Public Services
Academic Year  2020 -2021
Unit Number & Unit TitleUnit 1: Organisational Structures and Culture
Assignment AuthorJack Adams
Assessors Pardis Asadi – Zeidabadi / Andreia Areal /  Alicja Prochniak
Assignment TitleOrganisational Structures and Culture
Date issuedSeptember 2021IV Name and DateAdnan Mouhiddin 16/09/2021
Formative Submission DeadlineSummative Submission Deadline
All Groups  25/10/2021  All Groups  13/12/2021  

Good Academic Practice

DGHE considers an act of academic misconduct when a student attempts to benefit either for themselves or for another person by unfair or improper methods, regardless of it being intentional or unintentional. 

Examples include:

•             Purchasing work and presenting it as your own. 

•             Plagiarism is passing off someone else’s work as your own such as:

o   Using quotes without the use of quotation marks. 

o   Using images produced by another person without acknowledgement. 

o   Using data or ideas without acknowledgement. 

o   Copying another person’s work.

o   Getting someone to help you write parts of your submission as if it were your own.

•             Collusion is when two or more students working together without prior authorisation from the academic member of staff concerned (e.g. programme leader, lecturer etc.) to produce the same or similar piece of work and then attempting to present this entirely as their own individual submission.

It is important that you are clear about what you need to do for each assignment and how you can do it. If you are not sure about any rules regarding academic writing and referencing, guidance is available from many DGHE sources including Moodle, our Library and Study Skills Support teams and from your module leaders/personal tutor.


Purpose of this assessment
The assignment has been designed to test the understanding of students on the core principles of organisational behaviour, and how these apply to public service organisations, particularly how topics of structure, culture and motivation are fundamental to public service delivery.  
You are employed by a public service organisation of your choosing and are coming to the end of your probation period. As part of your continued professional development, you have enrolled on the Organisational Structure and Culture module at DGHE to develop a better appreciation of how your organisation operates and better understand your role as a public servant.   A public service organisation is defined as any organisation that is owned and operated by the government and exists to provide services to the citizens of a country. This includes the emergency services (police, fire, ambulance…), military (army, navy, air force…), security and welfare (courts, prison, NHS…), government (central, regional, local), and supporting organisations (charities, social enterprises, voluntary groups…)
Task 1
You need to create a report that analyses one public service organisation of your choice (ideally it should be an organisation you are considering working for once you graduate). The report will have two sections:   Section 1: Organisational Structure, Culture, and Politics Assess the organisational structure and map out the organisational chart. Analyse the role of organisational culture and how it influences employee behaviour in organisations.Explain the impact of local government and central government policies to your selected organisation. Assess of monitoring and accountability in your selected organisation, by considering the relevance of chain of command, span of control, lines of authority and centralisation/decentralisation to ensure effective management of public resources.   Section 2:  Managing the Public Sector Analyse management approaches and styles in your given organisation and illustrate with examples. Evaluate the concept of motivation and how it applies to public service organisations. Using one reflective tool that you have studied in class, evaluate the importance of the concept of organisational behaviour to the performance of teams in the public sector.   This provides evidence for ALL LEARNING OUTCOMES Word count:3,000 words
Submission Format
The format of submission is a report structure. Your Moodle has a very useful section on Reports and how to create them. You can locate this in your study skills tile, under Academic Genres, Business Reports. Link:  

The current Assignment Brief covers the following Learning Outcomes

Grading Criteria
Learning OutcomesPassMeritDistinctionTask No.Evidence
Learning Outcome 1   Investigate types of public sector organisational structure and culture  P1 Explain different types of public sector organisational structure.   P2 Describe the concept of culture as it applies to public sector organisations.  M1 Analyse the structure and culture of a chosen public service.  D1 Assess the structure, culture, role of government and monitoring organisations that apply to a chosen public service.  Task 1Report
Learning Outcome 2   Explore the impact of levels of government and monitoring organisations on the public sector  P3 Explain the impact and role of central and local government in the public services.  M2 Assess the impact and role of monitoring organisations in making public services accountable.  Task 1Report
Learning Outcome 3   Investigate approaches to management in the public sector  P4 Investigate different approaches to management styles within the public sector, providing specific examples.  M3 Analyse the roles of management in the public services and assess the most appropriate management style and approach for different tasks.  D2 Evaluate how management approaches, motivation theory, organisational behaviour and reflection impact on the performance of public service teams.  Task 1Report
Learning Outcome 4   Assess the relationship between motivation, organisational behaviour, performance and reflection.  P5 Outline the concept of organisational behaviour.   P6 Examine how the relationship between motivation, organisational behaviour and reflection impacts on performance in the workplace.  M4 Compare the advantages and disadvantages of theories of motivation and reflection by applying theory to a public service example.  D2 Evaluate how management approaches, motivation theory, organisational behaviour and reflection impact on the performance of public service teams.  Task 1Report
Student Achievements and Assessor Feedback
Student achievement and Assessor feedback for both formative and summative submissions will be recorded within Grademark Turnitin via Moodle and will be available for students to view as notified on Turnitin. Please use exclusively the grade classification below.     Assessment Grading Scale

Grade Classification Numeric Value (on Grademark) Grade Listed As Distinction 75 D Merit 65 M Pass 45 P Unclassified/ Referred 35 U Alleged Academic Misconduct 0 SP
Student submission and declaration
The following declaration will be inserted in the Turnitin link for both formative and summative submissions: ‘I certify that by submitting the work for this assessment on Moodle (and via Turnitin) it is my own work and all research sources are fully acknowledged using the Harvard system of references. I certify that there are no personal or mitigating circumstances that have affected my work.’   By submitting such document, you acknowledge that your work is your own, and abides by the DGHE code of conduct, and Pearson regulations.   Please note that in case of academic malpractice DGHE reserves the right to decline to accept the work for assessment purposes, and/or conduct an investigation, which might result in an oral presentation, oral or written exam, or any other appropriate form of examination. Further information can be found in the academic integrity and misconduct policy, the assessment policy, and the student handbook.
Understanding what a command verb is
Your assignment will always have a series of questions or points that you will need to address. The first step in successfully addressing your assignment questions is by understanding what your lecturer wants from you, and this means understanding the command verb of the question.   What is a command verb? This is constituted by an imperative verb that gives you a specific instruction.   What are the common command verbs your assignment has and what they mean? The following is not a complete list however, it can help you to understand what is expected of you.   Explain = to describe a situation in detail or present relevant facts. E.g. To say it’s a chair, it’s descriptive but not explanatory, to say it’s a wooden chair, made of mango woods, that has four legs, and an arm rest, is to explain.   Assess = to evaluate the relevance of something. E.g. To say Brexit is an important event in the UK, is factual but not evaluative. To say that the impact of Brexit on the automotive industry is yet to be determined, but a likely estimate situates a loss of manufacturing plants, and consequently jobs in the UK, is evaluative.   Compare = to measure how similar or different something is. E.g. To say that surrealism is different from cubism, is to state a fact. However, to state that while both movements are considered modern art, cubism popularised by Picasso, breaks down the subject matter and reassembles it in an abstract form, while surrealism, popularised by Salvador Dali, focuses on the subconscious mind and portrays everyday objects in a unfamiliar setting.   Analyse = to examine something in detail. E.g. To say that the UK judicial system is complex is too simple however, to say that the UK judicial system is complex due to historical reasons, and that has led to separate jurisdictions with one system for England and Wales, another for Scotland, and another for Northern Ireland. In England Wales at the lower instance you have the magistrate courts and tribunals, followed by the crown court, and the county court, high court and court of appeal (detailing what are the key functions for each of these and how the interrelate with one another, and for the other judiciary systems, and finalising with the UK Supreme Court is to analyse a subject).   Don’t forget you can always refer to your lecturer for other verbs not included here or your study skills tutor.

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