Root Cause Analysis Assignment
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Correction of faults in software projects incurs considerable costs for software organizations, especially if fault detection occurs late in the development process. Various approaches have been introduced to facilitate fault detection and to introduce changes in the development process to prevent or mitigate these problems. For example, root-cause analysis seeks to identify each fault’s point-of-origin so that appropriate procedural changes can be made. Root-cause analysis employs retrospective reports, made at the time a fault is detected.
Researchers have explored a different approach that draws heavily upon psychological investigations of human error. Mental errors are understood to be the origins of faults, regardless of where the fault manifests itself. Human errors have considerable regularity.
In collaboration with industry partners, you are being exposed to short training on how to abstract “errors” from the faults presented to you. These faults are realistic faults (also referred to as defects) that are made during the requirements development. You are being asked to use the training and respond to your analysis of underlying root cause followed by a short survey of training quality and appropriateness.
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