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MN7510-Critically assess the implications arising from the implementation of Customer Relations Management (CRM) technologies.

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MN7510-Critically assess the implications arising from the implementation of Customer Relations Management (CRM) technologies.

Purpose: To evaluate your capability to use a systematic process (i.e., SDLC discussed) to make a comprehensive proposal to a sponsor to get approval for selecting, developing, and implementing an information system (also loosely called implementing an information system in the UIG), which could help the chosen organization by:

1.Improving an existing system
2.Introducing a new system
3.Creating a new business opportunity
4.Improving organisational productivity

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