Customer Service


Customer Service

Students may select any Business Organizational Behavior topic of their choice from the textbook that you have an interest in researching. Students should use 3 to 4 sources (books, journal articles, etc.), to write the paper. Students should not rely on websites or encyclopedias (including online encyclopedias like Wikipedia) for references (use peer reviewed sources). Papers should be formal papers written using APA formatting (as discussed in the policies section of this syllabus) and presented in the third person. I chose the differences between Costco’s and Sam’s wholesale retailors.

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